Contact us

We are here to help with your PrepMaster notes

Whether it is access issues, payment queries, or questions about our NEET notes, you can reach us using the form below or through WhatsApp and email.

Typical response time is within a working day for most student queries.

We will use this to respond and resend your notes if needed.
Optional, but helps us reach you faster.

Direct contact details

Email: support@prepmaster.co.in
Mobile: +91 98778 54381
Business name: Prepmaster
Legal name: Ramandeep Singh
Trading name: Perfect Accounting Services
GSTIN: 03CQPPS2110G1Z2
Address:
Street No. 3, Aggarsain Market,
Near SBI ADB Branch, Opposite Bus Stand,
Sunam, Sangrur, Punjab, 148028, India
🔒 Secure UPI and card payments via Razorpay
Order access support
Payment confirmation
Bulk purchase queries
Collaboration or partnership

Common reasons students contact us

Here are some of the scenarios where students and parents most often reach out.

Download or access issue

You paid but could not download the PDF or the link expired. Share your payment ID or screenshot and we will resend access.

Payment related questions

Double charge concern, failed payment, or uncertainty about confirmation. We help verify with Razorpay and resolve it.

Notes before buying

You want to understand what is included in the notes, how they are structured, or how to best use them with mocks.